PRIVACY POLICY

Genesis Exotics Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Who We Are

Genesis Exotics Ltd

Email:

Telephone:

+44 7471 312213
+ 44 7394 507367

Genesis Exotics Ltd is the data controller responsible for your personal information.

2. Information We Collect

We may collect and process the following information:

Information You Provide

Name
Company name
Email address
Telephone number
Business address
Enquiries submitted through our contact forms
Any information provided when communicating with us

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages visited
Date and time of visits
Website usage statistics

3. How We Use Your Information

We use your information to:

Respond to enquiries and requests
Provide quotations and product information
Manage customer and supplier relationships
Deliver our services
Improve our website and user experience
Comply with legal and regulatory obligations
Communicate business updates where appropriate

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

5. Sharing Your Information

We do not sell your personal information.

We may share information with:

Logistics and transport partners
Professional advisers
Regulatory authorities where required by law
Website hosting and IT service providers

All third parties are required to protect your information and process it lawfully.

6. International Data Transfers

As an international sourcing and distribution business, some information may be processed outside the United Kingdom.

Where data is transferred internationally, we take appropriate safeguards to ensure compliance with UK data protection laws.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Maintain business records
Meet legal and regulatory obligations
Resolve disputes

When information is no longer required, it is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website may use cookies to improve functionality and user experience.

Cookies help us:

Understand website traffic
Improve website performance
Remember user preferences

You can control cookie settings through your browser at any time.

10. Data Security

We implement appropriate technical and organisational measures to protect personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While no internet transmission is completely secure, we take reasonable steps to safeguard your data.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact: